FAQ

What payment payment methods do you take?
We take credit cards and direct deposits. If you are paying by credit card, we will call you to get your card details, we do this so you are not putting your card details on the internet. If you wish to do a direct deposit we will email you an invoice with our bank details on it.

Why does your web site not work out shipping?
Australia post charges by weight and or the volume of the package. As we use a lot of recycled packaging it is very hard for the web site to work out the postage rate, as the boxes are different sizes.
We charge what ever Australia Post charges us plus a small amount to cover packing tape and shipping labels.

A guide to shipping costs
If we can send a few small items as a letter we will. Price is $4, there is no tracking on letters.
For orders weighing less than 500 grams $9 Australia wide with tracking.
Most orders for arrow making supplies e.g. shaft, points, nocks, feathers, will be 2kg. Shipping price guide to capital cities.
Brisbane $13.50
Sydney $17.50
Melbourne  $19.5
Adelaide $19.50
Hobart $23.50
Perth $23.50
Darwin $23.50

All shipping prices subject to change without notice

Why do you use recycled packaging?
To help keep the shipping costs down for our customers. Some of the boxes we use for shipping cost $5 to buy new, so its much better to use one that was being thrown out and are free.

Can we visit the shop?
As we work from home our hours are a bit hit and miss, and we also have day jobs. If you want to visit us you will need to give us at least 24 hours notice.

My wooden shafts/arrows are not all straight. What can I do about that?
The wooden arrow is steeped in the history of archery and the mystique of days gone by. They are, after all, a natural substance, subject to the laws of nature. One of those laws is, “Wood reacts to the conditions around it.” In other words, wooden arrows do not stay straight all by themselves, they move around as they react to the conditions of the world around them. If you want to shoot wooden arrows, you must learn the skills that go hand in hand with using them. One of those skills is straightening. You must learn to straighten them. The age old, “heel of the hand” method has worked well for countless years and continues to do so. It is not difficult to learn, but will take a while to master.  Many compression style straightening aids have also come onto the scene in the last couple of years. The difference between the “heel of the hand” method and the “compression” is that when using the “heel of the hand method”, you GENTLY stretch the short side of the curve while again, GENTLY compressing the long side of the curve against a soft fleshy heel of the hand. If done well, the cells will accomplish this stretching and compressing without damaging the cells themselves. There is a bit of elasticity in good arrow woods and this is what allows this method to work so well. The “compression”, “hook” or “burnishing” method uses tools that are rubbed on the surface of the long side of the bend. This rubbing actually slightly crushes the surface of the cells. They are forced into being shorter by pressure from a hard tool. This “burnishing” is more permanent as well as more invasive. The truth of the matter is though is this, the burnishing works and the arrows still fly well and true. So, if you have tried the “heel of the hand” method and it’s not working for you, pick up one of the straightening tools and give them a try. It does not matter how you get your arrows straight, as long as you do.